At Harlan Voyages, we are committed to delivering your travel products as quickly and securely as possible. Below is our shipping policy, including important information about delivery timeframes and procedures.

1. Shipping Methods
We offer cash on delivery (COD) as the only payment method for all orders. Once your order is confirmed, we will arrange for the delivery of your products through our designated courier partners.

2. Processing Time

  • All orders are processed within 1-2 business days of receipt, excluding weekends and holidays.
  • Orders placed after business hours or on weekends will be processed on the next business day.

3. Shipping Time

  • Standard Delivery: Depending on your location, the estimated delivery time is 5-7 business days from the date of order processing.
  • Delivery times may vary based on your address and local courier services. You will receive an estimated delivery window when your order is confirmed.

4. Shipping Charges

  • Shipping charges will be calculated at checkout based on your delivery location. You will be able to review the final shipping cost before confirming your order.
  • Free shipping promotions may apply during special events, and this will be mentioned during checkout if applicable.

5. Delivery Address

  • Please ensure that the delivery address you provide is correct and complete. Harlan Voyages is not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

6. Delivery Delays

  • While we strive to meet our delivery estimates, delays can occasionally occur due to factors beyond our control, such as weather, high order volumes, or unforeseen circumstances. We will notify you if any significant delay occurs.

7. Order Tracking

  • Once your order has been shipped, we will send you an email with tracking details (if available) so you can follow your package’s journey to you.

8. Issues with Delivery

  • If you experience any issues with delivery, such as missing packages or damage, please contact us within 3 days of receiving your order at [email protected]. We will work with you to resolve any issues promptly.

9. Shipping Restrictions

  • We currently offer shipping to locations within our designated service areas. International shipping is not available at this time.

10. Contact Us
If you have any questions about our shipping policies or need assistance with your order, please feel free to reach out:

Email: [email protected]